Maintenance UPDATE

Maintenance Details:
Industry Weapon services including IWWS will be undergoing maintenance for approximately 8 hours between Monday, February 10, 2020, and Tuesday, February 11, 2020, and 8 hours between Tuesday, February 11, 2020, and Wednesday, February 12, 2020.

Customer Impact:
IWWS services may have intermittent availability during the maintenance intervals. This may affect content distribution to IWWS customers and system diagnostic information related to playback devices using the IWWS system. This maintenance will begin on Monday, February 10, 2020, at 10:00 PM EST and will be completed by 6:00 AM EST on Tuesday, February 11, 2020. This Maintenance will also resume on Tuesday, February 11, 2020, at 10:00 PM EST and be completed by Wednesday, February 12, 2020, at 6 AM EST.

Troubleshooting

Visit our Training Portal for common troubleshooting steps and help articles.

Download MediaBridge or AppBridge

You will need your CommandCenterHD account name and your contract number. Both can be found in the welcome email you received when you signed up.

.channelshd.com

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Hardware Installation

Visit our Training Portal for hardware installation guides.

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Network Diagrams