Maintenance UPDATE

Maintenance details:
Industry Weapon services will be undergoing maintenance for approximately four hours between Wednesday, April 15, 2020, and Thursday, April 16, 2020.

Customer impact:
Customers may not be able to log into CommandCenterHD during this time. CommandCenterHD services may be unavailable. Dynamic content may not be available in playback on devices. This maintenance will begin on Wednesday, April 15, 2020, at 10:00 PM ET and will be completed by 2:00 AM ET on Thursday, April 16, 2020.

Troubleshooting

Visit our Training Portal for common troubleshooting steps and help articles.

Download MediaBridge or AppBridge

You will need your CommandCenterHD account name and your contract number. Both can be found in the welcome email you received when you signed up.

.channelshd.com

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Hardware Installation

Visit our Training Portal for hardware installation guides.

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Network Diagrams