Adding an External Remote Image to MediaHD


Remote Images are dynamic pictures, like a weather map or even a traffic camera that a website updates periodically. With our Remote Image feature, you can link to and use the media that comes from an external source. 

1. Begin by browsing to the online media. Right-click on the media and select “Copy Image Location” (Mozilla Firefox), “Copy Image URL” (Google Chrome), or “Copy Image Shortcut” (Internet Explorer). This will copy the image URL to your computerʼs clipboard.

2. Select the Remote Images tab in MediaHD. You’ll know which tab is selected because it will turn from gray to blue.

3. Click the Add Media button. This will open a popup window:

4. Name your media.

5. Right-click in the empty URL box and select Paste to enter the media URL that you previously copied.

6. Click the Save button.
If you click Advanced Settings, you can de-select Cache Image. However, we strongly advise against this. Caching keeps a copy of the image stored on the device for uninterrupted playback in the event of an outage or loss of network connectivity. If you uncheck Cache Image, the image will have to refresh every time a new slide using it loads on the Screen.

Remote Image Caching Options
When the Cache option is enabled you will be given the choice of where to cache your Remote Image.

This option will cache the image in CommandCenterHD. This option will not function if the Remote Image is only available on your local network.

This option will cache the image in your MediaBridge. This option will not function if the MediaBridge cannot access the URL of the Remote Image.


Reach out to our training team at 877-344-8450 EXT 5 or at

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