Troubleshooting – Windows Devices

Why is my Soft Player deleting the software after it reboots?

If you are seeing any issues with your PC player deleting the software after a reboot, please follow the below instructions for disabling the Enhanced Write Filter:

  1. Open a command prompt as an administrator (start, type cmd, right-click “cmd.exe” that comes up, Run as Administrator)
  2. Then run: ewfmgr C: -commitanddisable
  3. Re-install the PC Player

Once these steps have been taken, you should no longer see any issues with it deleting the software. If you continue to see issues, please feel free to reach out to support@industryweapon.com or call 877-607-0562.

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