Alerts App

Alerts App Overview

Industry Weapon’s Alerts App is vital in any emergency situation. Anytime your alert system triggers the event of an emergency, the Alerts App is able to take over the displays of your choice. The signs display an emergency notification and any relevant information, such as evacuation procedures. After resolving the situation, the signage will return to the originally scheduled content.

  • The Alerts App current supports RSS feed alerts coming from e2campus and Alertus
  • The Alerts App also supports the ability to manually enter your own custom alert text
    Support for up to 140 characters.

Installing the Alerts App

  1. On your CommandCenterHD Dashboard click on the Apps section on your navigation bar.
  1. You can search for or scroll through the Store to find the Alerts App, click on the App.
  2. On the next page click on the Activate button.
    Note: if you are not the Administrator for CommandCenterHD, you will see a “Request Install” which will be sent to your company’s Administrator for installation.
  3. Once the app is installed, it will display in the Apps section under My Apps in CommandCenterHD.

Creating an Alerts Template

An Alerts Template is the image that will be displayed when your alert is active:

Creating your Alerts Template requires an Administrator account on CommandCenterHD, please contact your account Administrator if you do not have a Template setup.

  1. On the CommandCenterHD Dashboard, click on the wrench icon located in the upper right corner of the page.
  2. Click on the Account Images section from the menu on the left side of
    the page.
  3. Set the Use Custom Alerts option to On.
  4. You can now upload your Alert images for Horizontal and Vertical orientations.
    Image resolution of 1920×1080 is recommended.

Adding a RSS feed into the Alerts App

An Alert added using an RSS feed will pull the alert information directly from the RSS feed when the feed is active. Once the RSS feed no longer has any active alerts the Alert will no longer display on the digital signage. Alertus and e2Campus are currently supported for RSS Alerts.

  1. Inside the Alerts App, click on the Create New Alert button.
  1. Enter the required information:
    1. Alert Name
      Choose a name to identify your alert.
    2. Data Source
      Choose RSS.
    3. Providers
      Select your RSS feed’s source.
    4. URL
      Enter the URL for your source:
    5. Target Type
      Select which devices this alert will target.
  2. Once you have finished entering all of the required information select Create to save the alert or select Create & Activate to save and enable the alert on the selected devices.

Adding User Alert Text into the Alerts App

An Alert added using the user alert option will allow the CommandCenterHD user to type in a custom alert message into the Alert Text field, that will be displayed on the digital signage.

  1. Inside the Alerts App, click on the Create New Alert button.
  1. Enter the required information:
    1. Alert Name
      Choose a name to identify your alert.
    2. Data Source
      Choose User.
    3. Alert Text
      Enter desired alert message.
      140 character limit.
    4. Target Type
      Select which devices this alert will target.
  2. Once you have finished entering all of the required information select Create to save the alert or select Create & Activate to save and enable the alert on the selected devices.

Managing Existing Alerts

Inside the Alerts App, you will see a dashboard of your currently Enabled and Disabled alerts. Enabled alerts are alerts that are set to display on the digital signage. Disabled alerts are saved alerts in the app that are currently not set to display on the digital signage.

Hovering your mouse over an alert will allow you to either Activate/Deactivate, Edit, or Delete the selected alert.

Questions?

Email Industry Weapon Training at training@industryweapon.com or call us at 877-607-0562 EXT 5

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