March 4, 2019
Digital Signage Strategy

Real-Time Metrics Are Your Friend, Stop Taking Them for Granted

Employee Progress Improves with Real-Time Metrics

Do you know that friend who always tells it like it is? The one who will give you tough love, but also offers that boost of encouragement and loves to congratulate you when everything goes right? The friend is automated data reporting.

Not all companies have access to a system that tracks their progress minute-by-minute (or even second-by-second). But many do, and the numbers are often tucked away, accessed by just a few people, many of whom aren’t the ones actually moving those digits.

That was the case at Angiodynamics, where supervisors could easily monitor real-time numbers, but their employees were too busy working to check their larger team progress. The company’s manufacturing manager saw a real problem with that, and his instinct was in the right place.

Seeing those charts and figures -- green when pacing well; yellow when doing okay; red when things are falling behind -- is critical for supervisors, who are tasked with making sure everything stays on schedule.

But what many managers don’t realize is that it’s just as important for the larger staff to see those up-to-date charts and figures, too. How can they display real-time reports to line workers?

Data Sources Are Digital Communication Gold Mines

Nowadays the answer is digital signage. Any electronic screen can become a communication outlet. Couple this with a centralized management platform and the entire workplace is suddenly able to view real-time metrics.

The beauty of digital signage technology its ability to integrate with databases that track each step of the manufacturing process. This information can be automated to the signs to keep everyone updated.

Digital signage is easily one of the fastest ways to communicate informational messaging to your audiences without email or paper. Production metrics, inventory management, statistics about product quality, worker-performance, machine performance, quota tracking, and business performance can be updated in real time and automated to the screens.

Employees Need to Monitor Performance Goals in Real-Time

Real-time metrics always play it straight, telling you exactly how much progress your team has made and what’s left to go. They’re a really good friend to have in the office, and not just for supervisors. We’d go ahead and argue that they’re a best friend for employees.

Why? Well, because as Angiodynamics explained to us, real-time metrics are the golden ticket for employees who (understandably!) want to go home and enjoy their free time out of the office.

“The biggest question we get on the floor is, Why am I on overtime?’” marketing manager Lucas Sauer-Jones told us.

With the constantly-updating schedule metrics displayed via digital signage, “in real time, they start to see their schedule decrease, and once they get to zero they get to go home. It’s all in their control. It’s decreasing, and they get to go home earlier.”

This method also allows for extra transparency: Employees who don’t work the standard 9-to-5 become distrustful of their managers when they have no idea how long they’ll have to stay at work each day. With real-time metrics, they can get that impartial information so they always know exactly how much more work is to be done before they can clock out.

Static reporting is getting left behind, and for good reason. It’s not accurate, it’s not motivating and it’s just not the way of 2019. We have the technology to know exactly how much progress has been made, and if you’re not already taking full advantage of that option, you’re taking it for granted -- at your own disadvantage. Check out the Business Impact Workshop with Angiodynamics for the whole story.